Spamassassin Correct ?

[Andrew Mason]

I think your gripe is fair enough.
When I set up SA,  th users had the choice to enable/ disable spam filtering.   
I had a folder called Junk,  which people could access if they wanted to. 
Anything that went in there was available via IMAP or webmail which people 
could look at to see the spam they had recieved. After three weeks, the spam 
was deleted. Every week the user got a digest of the spam that was in their 
folder along with instructions on how to get it out and what was due to be 
deleted. They also had the option of adjusting _their_ settings for how 
aggressive the spam filter was.

Support was relatively painless. Those who complained verbally were basically 
told that short of them running a mail server for their domain OR charging  
them more / month  so that we could keep the email longer / do advanced 
filtering, that we couldn't do anything.

The thought of having to pay more shocked those who did complain into 
realising how foolish they were not to have read their email in the first 
place:)

Andrew


On Thu, 5 Apr 2007 08:22:30 pm Garry Trethewey wrote:
> Most of the emails about this subject revolve about policy or technique
> in getting the user's spam filter to work optimally. I don't have a
> problem with that.
>
> My grizzle is that SA government, local government, plus at least one
> ISP, have spam filters that eat things in some remote place that I have
> no way to access or interact with, and don't tell me about it.
>
> Probably nothing I can do about it, other than try to make
> administrators - that's probably a lot of people on this list - aware of
> it, and for something really important, fax it instead.
> ----------------------------------------
> Garry Trethewey