[OT] Alternatives to Telstra for phone lines (rant)
ilox at airnet.com.au
Wed Dec 4 18:52:52 CST 2002
Richard Russell wrote:
> I have a feeling that inserting another intermediary
> anyway... even if they are intelligent and well-connected.
> between me and telstra would complicate things further
For those interested in the continuing saga between AirNet and Telstra
might I add parts of the latest update newsletter from AirNet.
"...a pre-formatted letter for people who have incurred higher
than normal phone bills. This letter can be completed and
sent to the TIO. A copy of this pre-formatted letter can be
found at: http://www.airnet.com.au/telstralineissue/"
"Telstra is refusing to install any further phone lines
until AirNet's compensation claim for installation of lines
which caused 'authentication time outs' is resolved. This
means that phone lines from a provider other than Telstra
are needed to upgrade capacity. These will not be available
until around Christmas time."
"AirNet wishes to make sure existing customers receive a high
quality service. Until AirNet can obtain more phone lines, a
hold on dial-up service marketing activities is in place and
any new users will have to be placed on a waiting list."
End result, Telstra effectively screws another competitor. Would this be
resolved by privatisation? NBL. There has to be a way to bring this
behemoth into the real world so they start talking nicely to people and
dealing fairly with them. At present they don't seem inclined to do
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