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  From: Mark <markc@trinity.sa.edu.au>
  To  : <richardrussell@mail.com>
<lloy0076@rebel.net.au>
<sward@trinity.sa.edu.au> Date: Sat, 28 Apr 2001 20:25:05 +0930

RE: MS Curriculum at schools and TAFEs ...

The primary role of a system admin is to keep the users happy.  I suggest 
that anyone who tried to be the BOFH will soon be looking for a new job.

At 17:54 28/04/01 +0930, Richard Russell wrote:
><snip>
>
> > Furthermore, since when do system
> > administrators or network managers stop teachers/staff/people who use
> > the system from helping to run the system.
>
>since they discovered that letting users "help" to run the system is more
>trouble than it's worth. Most sysadmins I know would not let users near a
>root account. Note that having input into how the system is run is quite
>different to running it... Every good sysadmin should be responsive to the
>needs of his or her users, and part of this involves being sure that they
>know exactly what is happenning on the network, and not allowing other
>people to make "unauthorised" changes... Given what you say later, I think
>you agree, but that sentence doesn't sit well with me...
>I think Stephen was saying "we" as in his specific situation... I could be
>wrong though...

You bloody better be.  I work with Stephen.


Mark Collis
Trinity College

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