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  From: Andrew Gosling <gossie@pcpro.net.au>
  To  : Mike Lindner <alloy@smug.adelaide.edu.au>
Leigh Hart <hart@dotat.com> Date: Fri, 19 Jan 2001 15:31:56 +1030

Re: AOL? or best ISP

>
> On Fri, 19 Jan 2001, Leigh Hart wrote:

> > > like who says "a free burger? nah, i'd rather pay!" ??
> >
> > Actually, yes.  I do.
> >
> > I'd much rather pay for a good healthy meal at a reputable
> > establishment that I knew was capable of delivering a quality
> > meal at an affordable price.
>
> bollocks again.  ok, what about a free serve of beef wellington
> at the hilton, included with the price you paid for the room.
> would you knock that back, and insist on paying?  sheesh.
>
> what about a free upgrade to business class, because there is a
> spare seat, and the ticketing clerk liked you?

One would have to say that there is somewhat of a difference between a
coupon for a free burger and a meal thrown in when you pay Hilton prices for
a room or get a Frequent Flyer upgrade.

I've given users periods of free access good customers. We're not talking
about people who take a once off free or cheap offer, these are people who
have no loyalty, they do nothing but harm to your business and as soon as a
cheaper deal comes along, their off.

>
> > So these would be the same people who have an unlimited phone
> > account with their telco, oh yes, that's right, that business
> > model doesn't work!  *laff*  wake up.
>
> let me spell it out, and can you all please stop taking this
> so personally, work out the *average* use, how much that costs
> and charge accordingly.

Why should on user pay for someone elses usage, isn't "user pays" the great
catch cry. I'm sorry, but I only want to pay for my usage and not prop up
some porn addict who's downloading GB's a month.

The bottom line is that if you charge $24.95 unlimited, you will lose money,
or you will provide an unacceptably bad service or more likely both.

> please, there is a forrest out there, not just a couple of trees.

Yep, there is a forrest full of people who for some reason have forgotten
some basic rules of economics and there are going to be alot of ISP's
disappearing. World-Link comes to mind, there will be many more.

Andrew

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