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  From: Jason Tan <jason@rebel.rebel.net.au>
  To  : Simon Hackett <simon@internode.com.au>
  Date: Wed, 24 Jan 2001 16:39:27 +1030 (CST)

Re: AOL? or best ISP

On Wed, 24 Jan 2001, Simon Hackett wrote:

> At 7:23 PM +1030 23/1/01, Jason Tan wrote:
> >Bandwidth is not free, but cached bytes are or very close to it after you
> >pay for the equipment, configuration and maintenance.
> 
> And at a replacement cost of about $250,000 plus a reasonable 
> allocation forward for maintenance on the cacheing equipment we run 
> here, tell me again where my cached bytes were so cheap?
> 
> We have a lot of equipment devoted to cacheing because for us its a 
> performance issue - it helps to make the Internet seem quick for our 
> customers - and whether the effective dollars-per-MB rate is 
> acceptable to them is a choice they can (and do) make - it being a 
> (relatively) free country.

They do indeed, I am not nad I dont think I have suggested any particular
pricing for your products.

I do however suggest that other pricing plans apart from yours are viable,
or at least appear to be based on other local but sizeable ISPs who
appear to be reporting profit.

I am also suggesting that it would seem equitable to me that ISPs who do
charge on a megabyte basis at some level eg for all byte sor after some
threshold, pass that saving onto the user.

> 
>
> On the rest of your message:
> 
> I'm not going to debate you on the merits or otherwise of where we 
> choose to spend our profits. That's our choice, and we're comfortable 
> with it. Our customers direct concern is whether they're getting 
> sufficient value on their service for the money they're paying for 
> it. I do think that whether we use those profits on things that 
> materially improve the telecommunications landscape in this country 
> is a good thing to use them for. You are free to disagree, as you 
> seem to do, and that's just fine.
> 
> I will make the statement, however, that if you don't encourage 
> people like us to succeed, I promise you that you'll never get that 
> fibre 10 metres from your front door that you say you want, because 
> without competition, Telstra will never, ever, do that for you. ever. 
> So that's your choice.
> >
> >And is certainly not doing "joe blow" user a whole lot of direct good.
> >
> 
> Depends whether 'joe blow' wants to see flat rate untimed national 
> voice calls this year, or in 10 years time, doesn't it.
>
> Now, you might find it personally more rewarding to wait for Telstra 
> or Optus to be innovative, but I am choosing to spend my money where 
> my mouth is - instead of hoping for that fibre-laden, cheap phone 
> calls future, I'm actually helping to build it. I'm comfortable with 
> the choices I'm making, as you presumably are with yours.

I have no doubt you are making sound commercial choices.
And certianly would expect you  to justify your choices to me.
I just dont find your "reasons to use internode - heartstrings section"
pull my heartstrings very tenderly.

jason

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