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  From: Ian McLeod <ian_mcleod@primus.com.au>
  To  : tech@swann.com.au <tech@swann.com.au>
  Date: Fri, 25 Feb 2000 12:15:21 +1030

Re: Help with commands / strings

Dear Tech Support,

Indeed it does.  The box does have two colourful logos (one for Mac and one
for Windows), but no mention of only supporting these operating systems.
The only warning regards connecting to AUSTEL permitted or certified
equipment only.  However, thank you for the advice.  I will pass your
warning on to local and national Linux user groups for the benefit of those
who wish to purchase hardware for use under non Windows / Mac operating
systems.

Regards,

Ian McLeod

Tech Support wrote:

> Hi Ian,
> Thanx for your mail. With reference to your mail, please note that on the
> boxing it is mentioned though that teh Modems are for Windows 9x (OS).
>
> Hope this helps.
>
> Best Regards.
>
> Technical Support - 1 300 138 324
> Swann Communications
>
> -----Original Message-----
> From:   Ian McLeod [SMTP:ian_mcleod@primus.com.au]
> Sent:   Thursday, 24 February 2000 23:21
> To:     tech@swann.com.au
> Subject:        Re: Help with commands / strings
>
> Dear Tech Support,
>
> Perhaps in the future Swann Communications should place a warning on the
> packaging to this effect
>
> Thank you,
>
> Ian
>
> Tech Support wrote:
>
> > Hi Ian,
> > Thanx for your mail. With reference to your mail, please note that
> firstly
> > we do not sell the Modems for Linux/Unix Environment and also we do not
> > have any drivers supporting the Modem under that environment.
> >
> > Hope this helps.
> >
> > Best Regards.
> >
> > Technical Support - 1 300 138 324
> > Swann Communications
> >
> > -----Original Message-----
> > From:   Ian McLeod [SMTP:ian_mcleod@primus.com.au]
> > Sent:   Thursday, 24 February 2000 16:24
> > To:     tech@swann.com.au
> > Subject:        Help with commands / strings
> >
> > I am trying to get my Swansmart v.90 / kflex 56k modem set up under
> > Linux.  Please provide me a with a list of the command set for the
> > modem, and any recommendations for setting up my modem under Linux.
> >
> > The connection keeps stalling and sometimes I also recieve a error
> > message 'connection reset by peer' - afterwhich no data can be
> > received..
> >
> > Thanks!
> >
> > Ian

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